Island Gourmet Elite

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$0.00 AUD

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Island Gourmet Elite

$0.00 AUD

Australian Made

Made to Order

Built to Last

Heatlie has a 60-day return policy and all returns, cancellations and exchanges will incur a 20% restocking fee and a delivery fee from the place of pick up to the Heatlie factory. Alternatively, you may wish to organize your own transport at your own cost, to return the goods. Any refunds will only be given once the goods have been returned, inspected and are deemed to have...

1. Not been used

2. In new condition without any scratches, dents or marks that may occur through transport and use that will require that product to be refurbished in any way, for re-sale. This includes packaging.

Proof of purchase is always required and this includes a corresponding Serial Number.

Heatlie does not accept change of mind returns, nor will we refund if you have found the same product cheaper elsewhere.

Shipping Options

You will only be offered one shipping option for your order. We use two couriers, TNT/FedEx and Australia Post. Depending on the size, weight and volume of your order, you will be offered the corresponding service.

TNT/FedEx - Technology Sensitive express

Australia Post - Parcel Post & Express Post

Shipping Costs

After adding your product to the cart and proceeding to the checkout, you will be prompted to enter your delivery address. From here we use a service that delivers live rates from couriers to provide a price based on order size, weight, volume and your shipping location. Heatlie BBQs has no control over these prices.

Your order may be subject to further fees such as a redelivery fee of $25 if the initial delivery attempt by the courier is unsuccessful.

Order Lead Times

BBQ manufacturing can take several days or weeks to complete. We can not make any promises as to delivery times and lead times. You will receive tracking information once your order has left our premises.

Most orders containing only spare parts/accessories will usually leave us within 1-3 days. This still cannot be guaranteed.

Freight

Heatlie BBQs carries insurance for all goods freighted. Once goods are set down at designated drop off point, they are no longer insured by Heatlie BBQs. Therefore, the customer needs to give clear instructions on where goods are to be delivered. Heatlie BBQs is not responsible for any goods lost, stolen or damaged after they have been signed over to the customer, their designated person or dropped at a stop instructed by the customer, (except in the event of damage which has occurred whilst being freighted as outlined below).

If no person is available to sign or no instructions have been left for the drop off of goods, then the goods may be taken back to the nearest depot and cost to retrieve goods will be the responsibility of the customer. Heatlie BBQs packages all goods appropriately to avoid and or minimize any damage being sustained during freight. Unfortunately, damage can occur which is beyond our control. It is the customer's responsibility to look over the goods when signing for delivery and making a note on the delivery cart note of any damage they perceive.

In the event that no damage was perceived, and the customer has acknowledged that the goods have been delivered in good order and condition. It is the customer's responsibility to unwrap and inspect goods within the first 48 hours of taking delivery. If damage is evident, the customer must notify Heatlie BBQs within this set time, in writing, outlining all damage sustained, accompanied by photographic evidence to this effect.

Heatlie BBQs require the goods to be repacked by the customer to an adequate standard for freight. In most cases, Heatlie BBQS will have damaged goods refreighted back to our factory, where goods will be inspected. In cases where claim of damage is proven - replacement of same will be sent back to customer. All goods must be returned in same condition as sent, except for damage sustained in freight. Claims of damage are limited to damage to goods only.

Heatlie BBQs does not cover any consequential loss or damage suffered by the customer as a result of the damage of goods.

Ordered Goods

It is the customer's responsibility to check over their goods within 48 hours of receiving them to ensure that the item/items are exactly what was ordered. Faulty items need to be sent back to Heatlie BBQs.

Heatlie BBQs require the goods to be repacked by the customer to an adequate standard for freight. In most cases, Heatlie BBQs will have goods refreighted back to our factory, where goods will be inspected. All goods must be returned in same condition as sent. Heatlie BBQs will view and determine if item is faulty or not what was ordered. If the item is deemed to be in good working order, not damaged and represents what was ordered then the cost of freight will be at the customer's expense.

Change of mind and not liking what was ordered from the website is not deemed as sufficient for return or refund. If Heatlie BBQs is notified within 48 hours of customer receiving goods and an item is deemed to be either faulty or not what was ordered, then Heatlie BBQs will make all reasonable efforts to correct the situation.

INSPECT YOUR DELIVERY FOR DAMAGE

Your package should arrive securely wrapped. If this is not the case please take a photo and contact us immediately.

INSPECT YOUR ORDER

Verify: What you have received is what you have ordered.

MAKE SURE THIS IS NOT THROWN OUT IN THE PACKAGING.

Inspect: All items for defects or damage.

If defects or damage has occurred:

Notify info@heatlie.com.au within 48 hours of delivery being made to ensure we are able to act promptly. Include detailed photos, details of what has occurred and the sales invoice/order number.

WE WILL NOT ACCEPT any claims for damaged goods after 10 days from receipt of goods. Goods must be installed and used within 8 weeks of receipt.

Finally, enjoy using your new BBQ!

Heatlie BBQs warrants its products to be free of original manufacturing defects in material and workmanship, for a period of ten years from the date of purchase for domestic use and one year for commercial use. Any claim must be made within this time, dating from the date of purchase.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This warranty is subject to the following conditions:

The warranty applies to the original owner, so long as the original date of purchase can be verified or Warranty Card has been completed and returned to Heatlie Engineering.
The owner has the responsibility of adequately packaging the product and transporting it under insurance to place of purchase, Heatlie Authorised Service Centre, or to Heatlie Engineering, at the owner’scost.
Warranty service must be performed by a Heatlie Authorised Service Centre or by Heatlie Engineering.
Installation must conform to the applicable Gas and Building standards laid down by the country or state, and according to the Heatlie product instructions.
This warranty policy does not cover any problem associated with rust.
This warranty policy does not cover buckling or warping of the hotplate.
Lack of maintenance, abuse, misuse, neglect, accident or improper installation of the appliance will not be covered.
Corrosion or damage caused by exposure to the elements, insects, weather or hail will not be covered under this warranty.NOTE: All barbecues must be covered by a weatherproof cover when not in use.
Any evidence that the product has been modified or serviced by an unauthorised person will voidthe warranty.
Heatlie Authorised Service Centres or their representatives may provide on-site warranty service.

No other costs shall be covered by warranty other than the costs of parts and labour.

In the event that warranty service is required, contact a Heatlie Authorised Service Centre or the retailer from whom the product was purchased.
No other warranties, either expressed or implied, whether by distributor, retailer or employees of Heatlie, will be recognized or honoured by Heatlie. This limited warranty sets forth the sole remedy of the owner. The total liability of Heatlie Engineering is limited to the purchase of the product.

Heatlie are continually updating and improving their products. Therefore details and specifications are subject to change.

Heavy Duty Steel Plate

Choose from a range of cooking plate options for a unique cooking experience.

Sleek, Low Profile Design

The IGE will suit almost any kitchen set up, with a stylish and unobtrusive design.

Twin Horizontal Ribbon Burners

Optimum heat coverage is powered by two horizontal burners.

Made in Australia, to Order

Every IGE is crafted from scratch in our Adelaide factory.

Accessories & Add-Ons

Make your selections from the drop-down menus above to generate a price.

Features

Sleek and stylish flat plate design
Suitable for outdoor or indoor kitchens
Can be installed in combustible material benchtop
Numerous optional extras to enhance your experience
Almost no assembly, ready to drop in
A flat lid and handle included to protect the plate
Exceptional power and even heat coverage
Removable cooking plate for easy cleaning

The Island Gourmet Elite is Heatlie's Australian-made, built-in kitchen BBQ solution. Slot this into your benchtop for a quality BBQ alfresco kitchen that will last for decades. The Island Gourmet Elite comes in two sizes, the 600 and the 850, and has some serious versatility.

This drop-in BBQ features innovative zero clearance technology that allows for the barbecue to be built into benchtops of all kinds, including combustible materials, a first-of-its-kind. This leads to a stylish look that is cohesive with any design aesthetic whilst providing you with a high-quality alfresco cooking experience.

Benchtop materials suitable for the Island Gourmet Elite:

Timber
Laminate
Medium Density Fibreboard (MDF)
Stone
Brick
Granite
Concrete
Many others...

The IGE will be supplied ready to go, with very little assembly involved. It's designed to drop into an open cavity where it can support its own weight. You will need to ensure there is appropriate ventilation that connects the IGE to fresh air. See the instruction manual on the "Downloads" tab for more information on this.

A 316 Stainless Steel option is available for installations right on a beachfront. This will provide higher corrosion resistance against the harsh seaside air. You can pair this with a 316 stainless steel hood as well.

We offer the choice of two hotplates, providing you with the most suitable cooking surface for your kitchen. The mild steel option is highly reactive to changes in temperature with greater control over your cooking, whilst the stainless steel hot plate provides easier cleaning and maintenance.

Our built-in barbecues are made to order in Australia. Every IGE we make at Heatlie is crafted meticulously and goes through extensive quality control measures to ensure you get the toughest barbecue on the market.

IGE's feature flame failure as standard. This is a safety feature that will shut off the gas if no flame is detected. As far as lighting goes, no push buttons or batteries are required, just a simple turn, click and spark.

The Island Gourmet Elite features a lift-out plate and a separate fat container which allows for easy cleaning while eliminating the risk of a flare-up from dripping fat. The plate can be lifted out, pressure cleaned or scrubbed, then easily replaced for your next cooking session. The fat container can be easily cleaned out also.

Included in the standard Island Gourmet Elite:

1x Island Gourmet Elite Unit
1x Ziploc bag containing; 2x Phillips head screws and 1x lid handle
2x Knobs
1x Instruction manual
1x Fat container
1x Flat Lid
1x Plate lifting tool
3x Drop-in heat deflectors

Included with grill plate Island Gourmet Elite:

1x grill plate
4x fat trays (600) 6x fat trays (850)
Ignition cover

Optional Accessories Not Included:

Hood - The roasting hood features a thermometer to assist with keeping track of ambient temperature and cooking time of roasts and other larger items. This can be added when you purchase your new IGE or can be fitted easily at a later date. For 316 stainless steel IGEs, a 316 hood can also be ordered to match.
Cabinet - Cabinet set-ups are currently available. These are made in our factory in South Australia and are designed to house both the Island Gourmet Elite models, with a side cabinet option available to extend the set up.
Roasting Rack - A rack that will elevate roasts off the plate to allow for proper air circulation and a nice even cook.
Vegetable Baskets - Designed to warm food or cook gently; these hang on the back of the hood.
Grill Plate - Available in mild steel or stainless steel, this plate has a grilled section that allows you to grill food over direct heat. Comes with trays to catch any waste which drips through the grill. (Can be purchased as an accessory to swap with the flat plate, or ordered with IGE above.)
Stainless Steel Cover - A solid stainless steel cover that sits over the plate and the trim to protect them. Highly recommended if not installed under weather proof cover. Not compatible with roasting hood. Please note that we do not offer a vinyl cover for our Island Gourmet Elite range.

Check out all our Island Gourmet Elite Spare Parts and Accessories!

The Island Gourmet Elite has very specific installation requirements, please read the instruction manual in the "Downloads" tab to make sure it is suitable for your desired application.

All LPG IGEs are now being sold with the new LCC 27 fitting. If you have the old POL 21 fitting gas bottle, you will need to get this changed at a Swap'n'go or gas bottle retailer for a bottle with the new fitting to suit the hoses.

To order online, customise the IGE with the drop-down options above and make the outdoor barbecue kitchen of your dreams. For an explanation of each option, see below.

Size

This is the size of the cooking plate in width. Please refer to the installation guides for the full dimensions and sizes of the total drop-in unit.

Here you can select the 316 Stainless Steel version if you please. This features a 316 exterior trim, lid, burners and internal firebox. Standard IGEs are made from 304-grade stainless steel.

Plate Material

Mild steel is a better conductor of heat and will spread heat more evenly. Stainless steel will not spread heat as evenly and will create hot spots over the burners with cooler spots around, however, it can be easier to maintain. Both still need to be kept seasoned to keep the rust away.

Plate Thickness

5mm plates are best for casual domestic cooking, 10mm plates work well for more intense, long-duration cooking. Grill plates are not available in 10mm thickness.

Plate Type

Grill plates come with a grilled section on the back half of the plate. Flat plates are fully flat. Grill plates will require more cleaning but feature extra fat collection trays to help.

Burner Material

Choose between mild or stainless steel for your burner material. Stainless will last a lot longer due to its corrosion resistance, however, you can still expect a decade or so from mild steel powder-coated burners.

Gas Type

The IGE will come ready to go for Natural Gas or LPG depending on your selection. This can be changed later on down the track with a gas conversion kit.

Dimensions	600	850
Cooking Area Size	580mm x 380mm	830mm x 380mm
Trim Size*	867mm (W) x 555mm (D)	1117mm (W) x 555mm (D)
Cavity Size**	850mm (W) x 540mm (D) x 231mm (H)	1105mm (W) x 540mm (D) x 231mm (H)
Cabinet Ventilation Required ***	400cm ²	400cm ²
Weight (w/ 5mm Plate)	46kg	68kg
Weight (w/10mm Plate)	62kg	84kg

*This is the total size of the top side trim including the plate, control panel with knobs and outer edges.

**This is the size of the hole that you need in your benchtop to enable the IGE box to slide in. Cavity height is 231mm minimum. IGE will come with a cardboard template to help you measure.

*** The IGE requires 400cm squared ventilation to open air. This can be placed anywhere in your cabinet or benchtop, as long as there is clear ventilation leading to the IGE, e.g. no shelves blocking the way. Doors do not count as ventilation, it must be a clear and permanent opening in the cabinet. Read the instruction manual for full details.

Gas	600	850
LPG Jet Size	0.90mm	1.20mm
Natural Gas Jet Size	1.60mm	2.10mm
LPG Heat Output (per Burner)	10 MJ/hr	19 MJ/hr
Natural Gas Heat Output (per Burner)	11.5 MJ/hr	19 MJ/hr
LPG Heat Output (Total)	20 MJ/hr	38 MJ/hr
Natural Gas Heat Output (Total)	23 MJ/hr	38 MJ/hr
LPG Burner Pressure	2.75 kPa	2.75 kPa
Natural Gas Burner Pressure	1.00 kPa	1.00 kPa

Internal Frame Material	Galvanised Steel/Stainless Steel 316
External Trim Material	Stainless Steel 304/Stainless Steel 316
Plate Material	Mild Steel/Stainless Steel 3CR12
Plate Thickness	5mm/10mm
Burner Material	Mild Steel/Stainless Steel 304/Stainless Steel 316
Burner Type	Horizontal Ribbon
Number of Burners	2
Fuel Type	Gas
Gas Type	LPG/Natural Gas
Ignition Type	Piezo
Control Knob Location	Right-hand side
Mounting	Benchtop recess drop-in

Can I install an IGE indoors?

The Island Gourmet Elite is certified for use in indoor installations. This applies to models built from November 2023 onwards only. Anything before this can still only be used outdoors. If you're unsure whether yours is suitable for indoor use or not, if it has a laser-etched trim with a 5-digit serial number, you're good to go.

There are a few requirements to keep in mind when installing indoors such as...

Indoor use is only certified on fixed connections i.e. Natural Gas or reticulated LPG. LPG gas bottles are not able to be used indoors.
All indoor installations are required to be installed and certified by an authorised gas fitter.
All vertical combustible surfaces above the countertop have a clearance of 130mm to the edge of the appliance.
All overhead surfaces and range hoods must be higher than 600mm, 750mm for extraction fans, and 1200mm for combustible materials, measured from the barbecue plate.

Please consult the instruction manual on the "Downloads" tab for more information, as well as your gas fitter for technical advice.

Heatlie is unable to consult on whether your outdoor area is suitable, or the specifications of range hoods. We are only able to supply the information you see above and what is detailed in the instruction manual. We suggest talking to a gas fitter or your local technical regulator for more details and information.

The Island Gourmet Elite is certified against standard AS/NZS 5263.1.1-2020 & AS/NZS 5263.0-2017 - Amdt 1

Can I install my IGE in combustible materials?

Yes! The IGE is approved for installation in both non-combustible and combustible materials. This covers both the benchtop and the cabinets beneath. This is possible because of a zero clearance layer around the firebox.

Combustible materials include MDF, wood, laminex etc. Non-combustible materials include stone, granite, brick, cement etc.

What is the Island Gourmet Elite cooking plate made from?

The IGE plate comes in either mild steel or stainless steel. We recommend mild steel as it conducts heat better than stainless steel. Both products will need to be seasoned, similar to a wok, and this will stop any food from sticking to the plate whilst stopping the plate from rusting. Even the stainless steel plate will go black and will rust, due to the grade of stainless steel used for this purpose.

Mild Steel Plate Guide

Stainless Steel Plate Guide

Stainless Steel Vs Mild Steel Cooking Plates

Heatlie BBQ Plate Type Guide

Why has my hotplate discoloured?

Whether you have a mild or stainless steel cooking plate, this is a normal occurrence after a period of time and should be no cause for concern as it will provide a better cooking surface.

Do I need to season the plate?

Seasoning the plate will stop food from sticking and give you a better cooking surface, protecting the steel from corrosion. See our guide to seasoning your BBQ plate here.

Why is my BBQ plate hotter on the left hand side?

This is typical with gas BBQs as the gas will build up towards the far end of the burner, resulting in a higher flame on this end. There is little you can do to stop this. We recommend using it to your advantage by cooking foods that require high temps in this spot and cycling food around the plate as you cook.

How do I clean out the fat drip?

The fat drip is found under the plate at the front of the IGE. You will notice a hole in the plate at the front. Use your plate lifting hook to lift the plate up from this hole. Then simply slide the container out from its brace.

Why does my grill plate wobble?

Due to the pressure applied to the metal during laser cutting and welding, the grill plates can sometimes wobble slightly when sitting in the cradle. The good news is, this will clear up as you continue to use the IGE. Applying heat to the plate relaxes the tension and helps it settle into an even position.

My IGE won't light?

Gas supply problem

Turn the knob slowly prior to ignitor clicking so gas has time to enter the burner
Check cylinder valve is open
Check gas bottle is not empty
Check hose is connected at the fitting
Check natural gas line is functional and turned on

The electrode is too far away from the burner

Electrode wire needs to be 3-5mm away from the burner and directly over an open slot

LCC 27 Regulator safety switch

Performing a reset of the regulator.

Due to the new safety shut off feature, we've noticed a few issues regarding low flames on BBQs. This can happen if the BBQ is not shut down properly. Once you've finished cooking, you must turn the BBQ off at the knobs first, then turn the gas bottle off. If done in reverse, or if you don't turn your knobs off at all, it can lead to problems the next time you go to light the BBQ. If this happens, it may appear as though the flame is on low, despite your knob being on high. To fix this, simply reset your regulator by following these steps.

Turn your BBQ knobs to off position
Turn gas bottle off
Completely unscrew hose fitting from bottle
Turn knobs on to clear lines of gas
Return back to off position
Screw hose fitting back onto bottle
Turn on bottle
Light BBQ as normal

The crucial part to remember is that the knobs needs to always be returned to the off position once you finish cooking. We do not recommend leaving your knobs in the on position at all times.

The electrode is not sparking

Ensure leads are securely connected
Ensure there is a clear path between the electrode tip and the burner for it to arc to. These burner slots can become clogged with muck, fat, dust and dirt, especially on grill-plated models.

My IGE lights but does not stay on.

Gas control valve problem

Ensure the knob turns freely

The thermocouple is not positioned properly

The thermocouple needs to be positioned in the flame, 3-5mm above the burner slots

Why is my flame low, excessively yellow and/or depositing soot on the underside of the plate?

Gas supply problem

Low pressure may result from the gas cylinder being close to empty, change to a full gas cylinder

Blocked burners

Clean burners by blowing high-pressure air through the burner or with a wire brush
Inspect the gas valve for blockage caused by insects or spiders.

Burner flame is starved of air

Ensure IGE is ventilated properly and operating in a suitable area

Why am I having trouble lighting my Island Gourmet?

This is generally due to trying to light the IGE incorrectly i.e. turning the knob too quickly and letting go too quickly. The knob needs to be held down for a sufficient enough time for gas to flow through the burner, so that when the electrode sparks, there is gas to light. The flame failure will also kick in if the thermocouple is not given enough time to appropriately detect the flame.

If you're having trouble, try slowing everything down and drawing the process out in a deliberate and careful manner.

Electrode Placement

If your gas is flowing but you are not getting a spark from your electrode, the placement of the electrode could be hindering the spark. The tip of the electrode needs to be 3-5mm away, directly over an open slot in the burner.

As we manufacture the IGE we always take care to make sure the electrode is in its correct place and we ensure this by testing each and every IGE before they leave us. The IGE will not be packaged unless we know it works.

Sometimes the electrode can get knocked in transport, or potentially during installation, set up, cleaning and maintenance. Even if only by 1 or 2mm, this can make a difference.

Gas Supply

It's important to make sure that you have ordered the correct gas type for your installation. LPG and natural gas IGEs have several differences and the gas types are not interchangeable.

If you have a reticulated LPG gas supply that is plumbed into your home, which is common in rural areas or areas without natural gas, this will require an LPG-compatible IGE. This will also require a new bayonet hose fitting that Heatlie is unable to supply. This will need to be fitted by a qualified and licensed gas fitter post-purchase.

If you try to run a natural gas BBQ on a reticulated LPG supply this will result in far too much gas flowing through to the burners leading to overheating.

Ventilation

You need to ensure you have ventilation in the cabinet so that air can be drawn in for the flame to light. The IGE instruction manual states that the IGE needs 400cm2 of open ventilation through the cabinet. This is compulsory and the warranty is dependent on it.

See the instruction manual linked under "Downloads".

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