Community BBQ

Community BBQ

Mild Steel / LPG
$4,479.95 AUD
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Community BBQ
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Community BBQ

Community BBQ

$4,479.95 AUD
CBBQ-600-MS-LPG

Australian Made

Made to Order

Built to Last
Return & Refunds

Heatlie has a 60-day return policy and all returns, cancellations and exchanges will incur a 20% restocking fee and a delivery fee from the place of pick up to the Heatlie factory. Alternatively, you may wish to organize your own transport at your own cost, to return the goods. Any refunds will only be given once the goods have been returned, inspected and are deemed to have...

1. Not been used

2. In new condition without any scratches, dents or marks that may occur through transport and use that will require that product to be refurbished in any way, for re-sale. This includes packaging. 

Proof of purchase is always required and this includes a corresponding Serial Number. 

Heatlie does not accept change of mind returns, nor will we refund if you have found the same product cheaper elsewhere.
Shipping

Shipping Options

You will only be offered one shipping option for your order. We use two couriers, TNT/FedEx and Australia Post. Depending on the size, weight and volume of your order, you will be offered the corresponding service. 

TNT/FedEx - Technology Sensitive express

Australia Post - Parcel Post & Express Post

Shipping Costs

After adding your product to the cart and proceeding to the checkout, you will be prompted to enter your delivery address. From here we use a service that delivers live rates from couriers to provide a price based on order size, weight, volume and your shipping location. Heatlie BBQs has no control over these prices. 

Your order may be subject to further fees such as a redelivery fee of $25 if the initial delivery attempt by the courier is unsuccessful.

Order Lead Times

BBQ manufacturing can take several days or weeks to complete. We can not make any promises as to delivery times and lead times. You will receive tracking information once your order has left our premises.

Most orders containing only spare parts/accessories will usually leave us within 1-3 days. This still cannot be guaranteed.

Freight

Heatlie BBQs carries insurance for all goods freighted. Once goods are set down at designated drop off point, they are no longer insured by Heatlie BBQs. Therefore, the customer needs to give clear instructions on where goods are to be delivered. Heatlie BBQs is not responsible for any goods lost, stolen or damaged after they have been signed over to the customer, their designated person or dropped at a stop instructed by the customer, (except in the event of damage which has occurred whilst being freighted as outlined below).

If no person is available to sign or no instructions have been left for the drop off of goods, then the goods may be taken back to the nearest depot and cost to retrieve goods will be the responsibility of the customer. Heatlie BBQs packages all goods appropriately to avoid and or minimize any damage being sustained during freight. Unfortunately, damage can occur which is beyond our control. It is the customer's responsibility to look over the goods when signing for delivery and making a note on the delivery cart note of any damage they perceive.

In the event that no damage was perceived, and the customer has acknowledged that the goods have been delivered in good order and condition. It is the customer's responsibility to unwrap and inspect goods within the first 48 hours of taking delivery. If damage is evident, the customer must notify Heatlie BBQs within this set time, in writing, outlining all damage sustained, accompanied by photographic evidence to this effect.

Heatlie BBQs require the goods to be repacked by the customer to an adequate standard for freight. In most cases, Heatlie BBQS will have damaged goods refreighted back to our factory, where goods will be inspected. In cases where claim of damage is proven - replacement of same will be sent back to customer. All goods must be returned in same condition as sent, except for damage sustained in freight. Claims of damage are limited to damage to goods only.

Heatlie BBQs does not cover any consequential loss or damage suffered by the customer as a result of the damage of goods.

Ordered Goods

It is the customer's responsibility to check over their goods within 48 hours of receiving them to ensure that the item/items are exactly what was ordered. Faulty items need to be sent back to Heatlie BBQs.

Heatlie BBQs require the goods to be repacked by the customer to an adequate standard for freight. In most cases, Heatlie BBQs will have goods refreighted back to our factory, where goods will be inspected. All goods must be returned in same condition as sent. Heatlie BBQs will view and determine if item is faulty or not what was ordered. If the item is deemed to be in good working order, not damaged and represents what was ordered then the cost of freight will be at the customer's expense.

Change of mind and not liking what was ordered from the website is not deemed as sufficient for return or refund. If Heatlie BBQs is notified within 48 hours of customer receiving goods and an item is deemed to be either faulty or not what was ordered, then Heatlie BBQs will make all reasonable efforts to correct the situation.

INSPECT YOUR DELIVERY FOR DAMAGE

Your package should arrive securely wrapped. If this is not the case please take a photo and contact us immediately. 

INSPECT YOUR ORDER

Verify: What you have received is what you have ordered.

MAKE SURE THIS IS NOT THROWN OUT IN THE PACKAGING. 

Inspect: All items for defects or damage. 

If defects or damage has occurred:

Notify info@heatlie.com.au within 48 hours of delivery being made to ensure we are able to act promptly. Include detailed photos, details of what has occurred and the sales invoice/order number.

WE WILL NOT ACCEPT any claims for damaged goods after 10 days from receipt of goods. Goods must be installed and used within 8 weeks of receipt. 

Finally, enjoy using your new BBQ!
Warranty

Heatlie BBQs warrants its products to be free of original manufacturing defects in material and workmanship, for a period of ten years from the date of purchase for domestic use and one year for commercial use. Any claim must be made within this time, dating from the date of purchase.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This warranty is subject to the following conditions:

  1. The warranty applies to the original owner, so long as the original date of purchase can be verified or Warranty Card has been completed and returned to Heatlie Engineering.
  2. The owner has the responsibility of adequately packaging the product and transporting it under insurance to place of purchase, Heatlie Authorised Service Centre, or to Heatlie Engineering, at the owner’scost.
  3. Warranty service must be performed by a Heatlie Authorised Service Centre or by Heatlie Engineering.
  4. Installation must conform to the applicable Gas and Building standards laid down by the country or state, and according to the Heatlie product instructions.
  5. This warranty policy does not cover any problem associated with rust.
  6. This warranty policy does not cover buckling or warping of the hotplate.
  7. Lack of maintenance, abuse, misuse, neglect, accident or improper installation of the appliance will not be covered.
  8. Corrosion or damage caused by exposure to the elements, insects, weather or hail will not be covered under this warranty.NOTE: All barbecues must be covered by a weatherproof cover when not in use.
  9. Any evidence that the product has been modified or serviced by an unauthorised person will voidthe warranty.
  10. Heatlie Authorised Service Centres or their representatives may provide on-site warranty service.

No other costs shall be covered by warranty other than the costs of parts and labour.

In the event that warranty service is required, contact a Heatlie Authorised Service Centre or the retailer from whom the product was purchased.
No other warranties, either expressed or implied, whether by distributor, retailer or employees of Heatlie, will be recognized or honoured by Heatlie. This limited warranty sets forth the sole remedy of the owner. The total liability of Heatlie Engineering is limited to the purchase of the product.

Heatlie are continually updating and improving their products. Therefore details and specifications are subject to change.

Accessories & Add-Ons
Description

Perfect for your local council or park, the Community BBQ provides the public with a top-quality BBQ to use whilst staying secure and easy to service.

Features

  • High and low flame adjustable
  • 6mm mild or stainless steel plate
  • Durable stainless steel burners as standard
  • Electric timer alerts user after 11 minutes
  • 304 Stainless trim
  • Galvanised or stainless steel body
  • Can be installed into any material benchtop
  • Lockable and vandal resistant
  • Natural Gas or LPG models are available
  • Easily repairable or replaceable slide-in burner unit

This is the ideal BBQ for...

  • Parks
  • Campgrounds
  • Caravan and holiday parks
  • Aged care facilities
  • Apartment blocks and hotels
  • General communal spaces

With unrivalled quality, usability and durability, the Heatlie Community BBQ is revolutionising public space barbecuing.

Available in one size, the 600, with either LPG or Natural Gas models available upon request.

BBQ Material

The Community BBQ can be fitted with either a mild steel or stainless steel build. This determines the material of the body and the cooking plate, while both models feature a 304 stainless steel trim. All Heatlie Community BBQs come standard with stainless steel burners. 

Mild Steel

This features a galvanised steel body, 304 stainless steel trim and a mild steel plate. This is ideal for low corrosion-risk areas.

Stainless Steel

A full stainless construction with a 304 stainless steel body and trim, and a 3CR12 stainless steel cooking plate. Ideal for coastal and high corrosion-risk areas.

Usability

In a market first, users will be able to control heat output for a high and low flame. This is controlled using the handy and securely installed knob on the front panel. 

As is standard with public access BBQs, a timer is installed into the BBQ so that it cannot be left running. This timer will keep the BBQ running for 11 minutes before it beeps 3 times to alert the user that it is ending. This can easily be restarted should cooking need to continue.

It also features flame failure for safety. This means should the flame blow out, all gas supply will be halted. 

Serviceable Burner Unit

The BBQ features an all in one slide-out, serviceable burner unit.

This contains the burners with their electrodes and ignition as well as other internal parts.

Having the drawer as one cohesive unit makes for quick, easy repair or replacement by qualified service people. The slide-out unit is lockable for added security. The fat catcher tray is stored within this drawer and easily removed for cleaning.

Benchtop

We have designed and manufactured a full benchtop unit that can house the BBQ with the correct ventilation requirements. The BBQ unit alone can also be installed in pre-existing benches with Zero Clearance Technology making any material suitable. You will only need to follow minimum ventilation requirements, leaving 1930cm² to give the BBQ permanent access to fresh air, as well as the exclusion area below the BBQ. It is recommended that the underside of the BBQ be left completely open. See the installation manual for more details.

Our benches and the BBQ are designed with full disabled access requirements in mind. This means an easy push-button start with knob turning as well as the height suitable for wheelchairs.

The benchtop pictured above is sold separately to the BBQ unit. 

Included with every Community BBQ:

  • 1x Heatlie Community BBQ
  • 1x Large Ziploc bag with instructions
  • 1x Fat Container
  • 1x Serviceable Burner Insert in ordered configuration
Specifications & Dimensions

Dimensions & Weight  600
Total Unit Size 971mm (W) x 701.5mm (D) x 185mm (H)
Cavity Size* 950mm x 690mm
Trim Size 980mm x 730mm
Cooking Area Size 600mm x 450mm
Cabinet Ventilation Requirement** 1930cm ²
Weight 74kgs

 

*Must be at least 170mm clear of combustible materials below the benchtop. 

** We recommend the entire underside of the BBQ be completely open and free of obstruction. 

Gas  600
LPG Jet Size 0.90mm
Natural Gas Jet Size 1.60mm
LPG Heat Output (per Burner) 18 MJ/hr
Natural Gas Heat Output (per Burner)

20 MJ/hr
LPG Burner Pressure

2.75 kPa
Natural Gas Burner Pressure

1.00 kPa

 

 Internal Frame Material
 Galvanised Steel/Stainless Steel 304
 External Trim Material Stainless Steel 304
Plate Material Mild Steel/Stainless Steel 3CR12
Plate Thickness 6mm
Burner Material Stainless Steel 304
Burner Type Horizontal Ribbon
Number of Burners 2
Fuel Type Gas
Gas Type LPG/Natural Gas (as per order)
Ignition Type Piezo
Control Knob Location Front Panel
Mounting Benchtop recess

 
FAQs & Troubleshooting

Installation

Firstly, all Community BBQs need to be kept under a weatherproof cover.

The requirements and instructions for using your Heatlie Barbecue in a purpose-built cabinet are outlined below.

The Community BBQ can be installed into a bench and bench top which are made from combustible and/or non-combustible materials. The Community BBQ can also be installed into a cabinet with zero clearance between the barbecue body and the cabinet panels, providing the appropriate ventilation requirements are met.

Combustible Construction Materials

The Community BBQ has been designed to allow installation into benches and bench tops manufactured from combustible materials. The following are examples of combustible materials that can be used when installing the Community Barbecue: Timber, Laminate or MDF.

Combustible materials CAN NOT be used within 1000mm above, and 170mm below the Barbecue bench top as measured. The cut-out for the bench top must not be smaller than outlined in the installation instructions. This will allow the correct clearance around the barbecue.

Non-Combustible Construction Materials

Non-combustible materials can be used within the 75mm exclusion area below the barbecue. Examples of non-combustible materials are: Steel, Stainless Steel, Caesar Stone, Granite, Brick.

Ventilation Requirements

A minimum ventilation area of 1930cm² between the barbecue and open air is required, for both LPG and Natural gas applications. It is recommended that the underside of the BBQ be left completely unrestricted and this area be added to the cabinet intake in order to allow maximum flow.

This essential ventilation area can be located anywhere in the cabinet. For example, if the back of your bench is against a brick wall and there is no opportunity for ventilation in the back, the ventilation area will need to be placed somewhere in the front or sides of the cabinet.

LPG Gas Cylinder Compartment

When using LPG, the gas cylinder needs to be placed in a ventilated compartment that is completely separate from the compartment that houses the barbecue. The compartment where the LPG cylinder is stored needs to be ventilated at the top and bottom, with each opening being at least 200cm². The upper edge of the bottom opening must not be more than 120mm above the base of the cabinet.

NOTE: This ventilation is in addition to the ventilation required for the barbecue.

A hole (maximum diameter 20mm) must be made in the unit to enable the hose fitting to pass from the cylinder compartment to the barbecue.

Natural Gas

When the Community BBQ is connected to a main gas supply (Natural Gas), a separate compartment is not required.

A 40mm diameter hole is required on the rear of the cabinet (on the side which has the control knob) to allow access to the natural gas connection. The hole should not be more than 40cm above the base of the cabinet.
Downloads

Community BBQ 600 Instruction Manual