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My BBQ Won't Light! - Heatlie Burner Troubleshooting

Having troubles with your burners? BBQ won't light, or when it does it doesn't stay lit? Don't fret, there's usually always an explanation and a fix. Problems such as these would only be seen in very old Heatlie's that haven't been cared for thoroughly. Your Heatlie can last you a lifetime, so even if it justs takes a spare part or two, you'll get it back up and running again in no time. 

Below, we'll cover the do's and don't of replacing and cleaning your BBQ burners as well as how to get them working again. 

Burner Troubleshooting

First of all, check the Burner. To make sure the burners are still working properly and not blocked or worn out, you need to fire the BBQ up. It should be a healthy blue flame. If the flame is blue and even across the full length of the burner, then it is fine. If the flame is yellow in colour this can mean a couple of things.

Firstly, yellow flame means rust. If the burners are too rusty, the flame turns yellow and gives off black smoke (carbon smoke) which will accumulate underneath the hotplate. This eventually can build up and actually insulate the hotplate from the flame, which prevents the hotplate from getting as hot as it should. These burners need to be replaced and the underneath of the hotplate needs to be scraped back to remove the carbon build-up.

If the burner has an uneven flame, high one end and low the other, this can indicate that you have a blockage in the burner. Possibly a spider, wasp or similar has made a home in there. You will need to put high-pressure air down the burner tube to remove this blockage.

If left unchecked you will eventually have a completely blocked burner, which can cause a blowback of the flame. This is when the flame tries to get through, but can’t, and shoots back towards the gas taps. It makes a big ‘Woosh’ sound and can often shoot flames back out near the taps. This is obviously dangerous and not ideal whatsoever.

If your BBQ doesn't light at all, first try using a match to light the burner. If a match works, you have a problem with your ignition spark. If a match doesn't work, safe to say there is a blockage in your burner...

How to Clean the Burners

Build-ups of carbon, dirt, dust, cobwebs etc., can wreak havoc on your burners. Even a partial block up can cause your flame to become uneven, or non-existent at all. If your burners are blocked you can use the following methods to clear them.

1. Blow compressed air into the burners

2. Gently tap the burners to loosen any build up inside

3. Carefully poke a long probe down into the burner. 

If this still doesn't get your Heatlie fired up, refer to the below. 

Replacing Burners in Barbecues

If your burners are past the point of no return and you need new ones, you will need to procure the services of a gas fitter. The process of removing and replacing a burner is complicated and requires knowledge of gas fittings and proper safety procedures. It involves completely removing the control panel, gas taps and burners and reassembling the BBQ. 

Heatlie strong discourages trying to do it yourself. If you were to reassemble the gas taps improperly, things could get dangerous. 

Avoiding Problems in the Future

Temporary fixes are never the best answer. It's always more beneficial to preemptive strike before an issue appears. Here are a few tips to avoid burner lighting problems.

1. Regularly check and clean your burners. Removing carbon build-up, both from the burner and the underside of the plate will avoid large problems down the track. 

2. Keep a cover on your BBQ. Protecting your BBQ and all its internals such as the gas taps, knobs and burners helps to shield them from damaging elements like wind, rain, cold, hot sun. All can have negative impacts over time. A heavy-duty vinyl cover does the job perfectly. 

3. Get your BBQ checked and inspected by a gas fitter. When in doubt, consult the professionals. If your BBQ takes some heavy usage, getting a gas fitter out to check over the internals every couple of years could be very beneficial. 

4. Plug the holes. If you live in an area, such as in the country, where pests like rodents and insects are a common problem, you might want to plug up the accessible areas of your BBQ. Don't make it easy for mice, rats, wasps, spiders etc. to get inside and build their webs and nests. Use whatever materials necessary to clog up the open gaps, but just don't forget to remove them before lighting up the BBQ again!

Please note: Rust is not covered under warranty.


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